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Operations

IT Operations...

Let us manage 'the engine room' behind your business. Our breadth of experience and expertise ensures that your systems are monitored 24 x 7 and administered regularly using vendor recommended 'best practice' preventative maintenance. All of this across the whole spectrum of your IT environment, taking the worry out of your hands.

Efficient system administration is necessary for all types of IT equipment, whether communication devices, network servers or desktop PCs. Procedures need to be implemented which prevent the many problems that can arise from incorrectly managed equipment.

CCPlusIT is committed to the effective operation of your IT systems and requires that robust and unobtrusive system administration procedures are adopted. These will apply to all aspects of the operation of your IT systems, including user management, disk and processor usage, file management and information integrity. Your IT systems will be administered according to documented procedures which ensure consistent operation of the systems under normal conditions and rapid recovery from abnormal circumstances. 

IT systems provide a service to your business and need operate in a stable, consistent and reliable manner. The system administration function is therefore organised to reflect the focus upon user need, rather than being orientated towards the IT equipment itself. The required level of service can only be attained by adopting effective procedures for system administration. 

Our Team
We have a great operations team comprising of 1st, 2nd and 3rd line support analysts. Our team have been chosen not only for their technical expertise but also their business solving skills and their excellent customer service.

We believe our team should have a breadth of skills and strive to gain the highest vendor certification across our preferred partners

Our Services

CCPlusIT provides a proactive management infrastructure and access to our systems analysts for incident resolution and pre-emptive maintenance. Under the terms of the operations agreement, we ensure maximum systems availability and business continuance of your existing IT infrastructure.


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