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About Us

We listen. We deliver...

CCPlusIT was established in Exeter in 1999 with a strong management team bringing extensive experience in design, development and support across all areas of IT, coupled with a wealth of experience in the retail and manufacturing industries. With a team of individual specialists, CCPlusIT develops and advises on IT hardware and software and provides customised solutions via its team of consultants. 

Our aim is to be your IT partner for the long term and to provide you with outstanding customer service and support.

CCPlusIT - a company that is Ethical, Original and Innovative 

  • Outstanding Customer Service 
  • Going that “extra mile” 
  • Being aware that our customers have a choice 
  • Being honest and keeping our promises 
  • Always responding on time to customer enquiries 
  • Listening to what our customers say and want 

A culture of “Quality“ 

  • Delivering a “quality” product from start to finish 
  • Having real attention to detail 
  • Being professional both internally and externally 
  • Treating every customer as if they were our first 
  • Creating business relationships that we can all be proud of 

A company with personality 

  • Being different and unconventional 
  • Thinking out of the box 
  • A “can do” attitude 
  • Treating our customers and colleagues like human beings! 
  • Having FUN in a business we enjoy working for

Our promise to you…

  • E-mails received by 4pm on any working day will be replied to the same day. 
  • Should it be necessary to leave a telephone message it will be actioned the same day or by the morning of the following day at the latest.
  • Letters will be acknowledged within two days of receipt.
  • Account management ensuring smooth, consistent and accurate customer service.
  • All new clients will be contacted within two days of signed contracts being received with monthly account contact and quarterly face to face reviews thereafter.
  • All work will be carried out by suitably qualified people.
  • Any work carried out on customers premises will be done so in a courteous and professional manner.
  • We will always identify and suggest areas which can contribute to the growth of our customers.
  • Develop solutions in accordance with the customer’s strategic plans and long-term approach.
  • To continually monitor and control the cost effectiveness and quality of all services.
  • Projects will be managed using Prince2 methodologies.
  • Quarterly customer forums to provide parties with a platform to share views.
  • Customers will get free limited support for a period of 30 days from purchase, for all products with a guaranteed 4 hour response time for issues logged within core business hours (between 8.30am-5.30pm, Monday to Friday).
  • All work is backed by a conclusive Professional Indemnity Insurance policy.

Confidence through partnerships...

Our partnership status with some of the world’s leading technology providers ensures that our solutions remain reliable and dependable. 

  • We are a Microsoft Registered Member which allows us to use proven platforms and templates to deploy Microsoft-based solutions. 
  • We adhere to best practices surrounding techniques and architectures from Microsoft. 
  • Grisoft products provide comprehensive protection against viruses, spam and spyware and are used by millions of users worldwide. As a Grisoft reseller we work closely with Grisoft to ensure your company is given the very best security protection. 
  • For backups and data protection we recommend Veritas solutions from Symantec Corporation 

We employ...

  • First, second and third line engineers
  • Remote specialists who can be diagnosing and fixing problems immediately
  • Competent analysts to ensure boardroom on-side consultations, planning and project management
  • Account management ensuring smooth, consistent and accurate customer service.

Management Profiles 

Managing Director

  • 17 years experience as a Managing Director 
  • Main area of knowledge is in Telecommunications
  • 4 registered world patents 
  • 10 years MS systems experience
  • Comprehensive knowledge of computer systems and data management makes for a driving company director with foresight.
  • MySQL data management
  • API
  • PHP

Comprehensive knowledge of computer systems and data management makes for a driving company director with foresight.